Admission Procedure

Bringing What You Need for Admission

The following items are “musts” for patients to bring before admission:

  • National ID for Saudi or Iqama /Passport for Expatriates
  • Insurance card which includes insurer’s name & address and the patient’s policy number
  • Cash, checks and bank cards to pay for services not covered by insurance.
  • Name & phone number of your referring physician if you were referred to the hospital.


Bringing What You Need for Your Stay

To help assure a comfortable hospital stay, the items you may wish to bring with you include the following:

  • Personal toiletries like shampoo, soap, toothpaste and toothbrush
  • Bathrobe, slippers or socks
  • A list with names, doses and schedules of all medications you are taking. (Do NOT take any of your own medications in the hospital unless your doctor writes an order for you to take them.)
  • Glasses, dentures, hearing aid or other assistive devices you may need.


What NOT to Bring

Our hospital is a busy place so it can be difficult to keep track of personal items here. We are sorry that our hospital cannot be responsible for personal items, and ask you not to bring:

  • Jewelry or other valuables
  • A lot of money or extra bank cards
  • Hair dryer, electric shaver or other electrical appliances.


Entering the Hospital

Patients should enter the hospital through the main entrance door on Al Matar Street. We welcome you 24 hours a day, 7 days a week.


Checking into the Hospital

Please come on time on your appointment time and kindly stop at the Reception Desk at the entrance for directions to Admission Office.


Our Admission Services is open from 9am - 1pm & 5pm - 9pm.

Insurance Information

In order to make sure that you receive all the financial benefits you are entitled to please bring all insurance information including special forms and authorization. If your admission to the hospital requires pre-approval by your attending physician or insurance company, please verify that this has been completed. If not, please contact our Insurance Department at extension 599 for assistance.


Day of Admission

An assigned Nurse will coordinate all nursing care throughout your stay. Our medical and nursing staff will talk to you about your individual needs.Please wear your identification bracelet all the times.


Informed Consent

Informed Consent is a process of communication between a patient and physician that results in the patient’s authorization or agreement to undergo a specific medical intervention. Signed and witnessed consent form is required by law before any surgical and invasive procedures.

The physician providing or performing the treatment and/or procedure will disclose and discuss with you your diagnosis and what procedure is to be done and why.


Additional information